Refund policy
We want you to love your purchase. However, due to hygiene and safety reasons, special conditions apply.
Returns
We accept returns within 30 days of delivery.
⚠️ Due to hygiene and safety reasons, pierced jewelry cannot be returned or exchanged once opened or worn.
Items must be:
- Unused
- Unworn
- In original packaging
Non-Returnable Items
- Opened piercing jewelry
- Worn items
- Clearance items
- Gift cards
Refund Process
Once your return is received and inspected, we will notify you of approval or rejection.
Refunds are issued to the original payment method.
Shipping Costs
Shipping fees are non-refundable unless the item is defective or incorrect.
Damaged Items
If your order arrives damaged, contact us within 48 hours at:
📧 P853533213@outlook.com