Email: support@senlanps.com

Response Time: We usually respond within 1–2 business days.

If you have a question about your order, shipping status, tracking number, size selection, or product material, please contact us by email.

We will do our best to help you as quickly as possible.

If you would like to request a return or exchange, please contact us before sending any item back.

We accept returns within 30 days of delivery for unused, unworn, and unopened items in their original packaging.

For hygiene and safety reasons, opened or worn body jewelry cannot be returned or exchanged unless the item is defective, damaged, or incorrect.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include your order number and clear photos of the item so we can help you with a replacement, refund, or return solution.

SENLANSP Body Jewelry

Business Address: Room 902, No. 554 Tai’an Road, Chang’an Section, Chang’an Town, Dongguan City, Guangdong Province, China.

Phone: +86 15625838841

Please note: This address is not a return address. Do not send returns without contacting us first.